The office was nice. Receptionist was very polite. Dr. Ponsky was great. The experience was comfortable and she explained everything to me before doing anything. She made sure I understood. Thank you Dr. Ponsky!

I have always been apprehensive of ANY cosmetic procedures. Not any more! Dr Ponsky and her entire staff are friendly, professional and reassuring. Dr Ponsky is gentle, thorough, professional, talented, knows medicine and her craft. I can’t recommend this entire practice more. It is a gift that we have her in Cleveland.

I had a great experience with Dr. Ponsky and all her staff, I was looking for a board certified ENT specialist and constructive / Plastic surgeon to fix my breathing problem and asymmetry / swelling that happened after 2 septoplasties / Turbinectomies but without doing dramatic shape change, after visiting several surgeons, my decision was to go with Dr. Ponsky, she did a thorough exam including nasal scope, looked at all my records, listened and answered all my questions, and didn’t rush me to take a decision, she gave me her opinion and was very confident from the first day we met that she can help both the functional and aesthetic part, since I have a medical background I was so happy with her evaluation, and they way she treats her patients. Her all staff including Shelly, Katie and Jaime were so nice and supportive, I was able to get in the same day I called to make an appointment, and they helped me to schedule the surgery on time I want.
I can’t be more happier with the results of my Rhinoplasty on both aspects functionally and aesthetically, Dr. Ponsky did such a great job, before, during, and after surgery, she is on top of everything and follow her patients very carefully after surgery to ensure complete healing and great results. Thank you Dr. Ponsky and her staff from the bottom of my heart🙏🙏

I have nothing but positive to say about Dr. Ponsky and her entire staff! The first time I came in for a appointment I felt a welcoming and warm energy from the entire group . Dr. Ponsky’s assistant Jaime is fabulous and I love how she can answer all my questions if I don’t understand all!!
Thank you everyone !!!

Dr Ponsky’s staff are full of energy and very friendly. They are extremely personable, and worked to ensure that I felt comfortable and had everything I needed (down to a blanket during the procedure). Dr Ponsky is thorough, sweet, and gentle in her explanations. She made sure to explain the answers to each of my questions and I never felt rushed/forced to make a decision. I love the fact that we could do the entire procedure under local anesthesia.

The procedure went just as explained and Dr Ponsky talked me all the way through each step, telling me what I would hear, and feel in the way of tugs or suture threads that may lay on my face momentarily. She took extra care to ensure that the issues that I had with my eyelids (I had upper blepharoplasty) were addressed perfectly!

Day one I had some pain, about a 3 on a scale of 0 to 10 and from day 2 forward there was no pain. The bruising was minimal, about a 1.5 on a 0 to 10 scale. The results are fabulous!! 11 on a 0 to 10 scale.

The picture I’m uploading is without makeup (before and after). It is day 7 today and I just had the stitches removed today. I love the results and HIGHLY recommend Dr. Ponsky for your facial plastic surgery needs. She is THE BEST…hopefully this picture speaks a thousand words on her behalf!

After searching for the right surgeon for over a year and a half I found Dr.Ponsky. I am so grateful I found her and couldn’t be happier with my rhinoplasty results. She is so knowledgeable and you can tell how passionate she is about her work. The staff is phenomenal as well! I recommend everyone I know here!

I could not be happier with my experience with Doctor Ponsky, Katie, Shelly, and everyone that I’ve worked with at their office! I always look forward to my appointments because everyone is so nice and helpful!!! They are all so easy to talk to and make you feel welcome the second you walk in the door!

Doctor Ponsky does phenomenal work and I am blown away with how great my rhinoplasty turned out! She is very helpful and has done a great job at answering any and all questions I’ve had both pre- and post-op!

I can’t imagine having such a smooth time getting through this process with any other staff! I would absolutely recommend them to any and everyone considering cosmetic surgery! Thank you all so much!!!

The staff is great. Shelly and Jamie make you feel at home from the moment you walk through the door. Dr. Ponsky meticulously plans out and executes every procedure with care. She’ll work with you meet your goals in a way that works best for you. I am a returning customer who would highly recommend visiting Dr. Ponsky’s office.

My experience with Dr. Diana Ponsky was truly first-class. Considering this was my first cosmetic surgery, finding a qualified surgeon with whom I was comfortable was crucial. After a year of extensive research and several consultations with plastic surgeons, I found Dr. Ponsky.

My Evaluation
My first rhinoplasty consultation with Dr. Ponsky was exceptional. She spent an hour with me reviewing my medical history, listening to my concerns, examining my face and providing her professional opinion. My cosmetic requests were realistic and aligned with her medical assessment. She clearly explained the procedure for my dorsal hump reduction, septoplasty and nasal tip revision. In light of my many questions and personal anxiety, I scheduled three consultations with Dr. Ponsky. With every visit, she thoroughly and patiently answered all of my questions and never pressured me to schedule surgery or rush my decision. Her impressive qualifications, years of surgical experience and dedicated focus in facial plastics/head & neck surgery coupled with her confident and kind demeanor made it easy for me to schedule my surgery after the third visit.

My Result
I couldn’t be happier with my results after surgery! I created a collaborative surgical plan with Dr. Ponsky which clearly identified realistic goals and expectations. The use of morph photographs shaped our vision and prepared me for the post op results. Our communication was clear and consistent during every step of the process and I received exactly what we planned together.

Complications
Dr. Ponsky not only informed me of all the possible complications, but provided a thorough battle plan should complications arise. I listened to her sound medical advice and followed directions resulting in no complications.

Staff
Shelly, Katie and Jamie made the entire experience even more positive. Their warm demeanor was the equivalent to that of a supportive friend throughout the whole process. Every phone conversation and appointment were personalized, kind and informative.

I undoubtedly would recommend Dr. Ponsky to those patients who have realistic goals and are in search of a talented plastic surgeon with whom they can trust. Dr. Ponsky is not only a brilliant physician and surgeon but she is also a leader in her field. It’s incredibly difficult to put into words how a physical change in your appearance can erase years of insecurity. My confidence is reaching new heights day by day and I will forever be grateful.

Our son had severe facial trauma requiring 2 different surgeries. Dr. Ponsky explained the entire procedure and was very reassuring. I am sure we don’t know everything Dr. Ponsky did behind the scenes to make his surgery happen so quickly from moving her equipment to the hospital since he needed to be hospitalized after the surgery, assembling her surgical team, and doing the surgery on her day off, we were amazed. She called us after we were home from the hospital to see how he was doing since it was a complicated surgery. When we tell people about his accident they cannot believe it because there are no visible scars. He looks exactly like he did before the accident which is a miracle. We are thankful we were led to Dr. Ponsky because we don’t believe anyone else could have done what she did to heal our son. Dr. Ponsky is truly a gifted surgeon we are blessed to know.